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I Want To Send Html Emails From My Site, But Outlook Is Flagging Them As Spam

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How to get Outlook to approve my email and not treat it as spam? I read it's something to do with the headers; here is my email headers. Received: from smtp-in-75.livemail.co.uk (2

Solution 1:

It is not Outlook but the spam filter of livemail.co.uk that flags your message as spam.

And it tells you why:

3.0 FH_FROM_CASH From name has "cash"

Obviously cannot be fixed.

2.6HTML_IMAGE_ONLY_12BODY: HTML: imageswith800-1200bytesofwords

Either remove the image or increase the word count.

0.0HTML_MESSAGEBODY: HTMLincludedinmessage

No impact. No need to get fixed.

2.3MIME_HTML_ONLYBODY: Messageonlyhastext/htmlMIMEparts

You should always send multipart messages (containg a non-HTML version). Here is a tutorial.

1.0 MIME_HEADER_CTYPE_ONLY 'Content-Type' found without required MIME headers

Should get fixed by sending a proper multipart message.

1.7 HTML_MIME_NO_HTML_TAG HTML-only message, but there is no HTML tag

Add an <html> tag.

The larger the leading number (weight), the bigger the impact.

Depending on the spam filter's configuration, the following may decrease the weight:

Solution 2:

You didn't set MIME type in your header - when sending html emails you must set it like this:

$headers.= 'MIME-Version: 1.0' . "\r\n";

Also make sure you set reply-to header the same as from header:

$headers.= 'Reply-To: info@cash-access.com' . "\r\n";

Solution 3:

Try this:

$headers = "From:".$from . "\r\n";
    $headers .= "Reply-To: some@example.com" . "\r\n";
    $headers .= "MIME-Version: 1.0\r\n";
    $headers .= "Content-Type: text/html; charset=ISO-8859-1\r\n";

Solution 4:

Take a look at using SPF records in your DNS to verify your email server, this will make the email much more trusted than just looking at it's contents. Some servers (e.g. hotmail) will reject your email straight-up without it.

Solution 5:

If you're hosting your site on a shared server, then your email won't actually be coming from cash-access.com, but instead from your host's email server, and will be signed as such. Outlook (and email providers, such as Gmail) see that the actual sender doesn't match the from address. You need to update SPF records (you can do this via cPanel, if your host has it installed) to rectify the issue.

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